Open And Closed Thinking Modes « Steps & Leaps

“We all operate in two contrasting modes, which might be called open and closed. The open mode is more relaxed, more receptive, more exploratory, more democratic, more playful and more humorous. The closed mode is the tighter, more rigid, more hierarchical, more tunnel-visioned. Most people, unf..."

Great story about how 'Fawlty Towers' came to be as well